FAQ

Frequently Asked Questions

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How do I play the four-digit draw?
To play, simply select a pen of USD 20, 40 or 60. You will then select a four-digit number between 0000 and 9999 of your choice to enter the raffle draw. You can either choose your own numbers or opt for a quick pick, where the system generates random numbers for you.
How much do the pens cost?
The cost of the pens range from, Aed 20, 40 0r 60. These pens automatically enter you to the raffle draw.
How often are the draws held?
The frequency of draws will be daily for the basic draw and twice a year for the Grand Draw.
The odds of winning vary depending on the specific game rules and the number of possible combinations. Generally, the odds of winning in a four-digit draw are 1 in 10,000.
Winning numbers in four-digit draw are selected randomly using a mechanical drawing machine or through computerized systems that ensure fairness and impartiality. The process will involve multiple steps to guarantee transparency.
What happens if I win?
If your four-digit number matches the winning number drawn, congratulations! You will be entitled to a prize. The amount you win depends the purchase price of the pen. Aed 20 pen = Aed 20,000 Aed 40 pen = Aed 40,000 Aed 60 pen = Aed 60,000
To claim your winnings, check the TOTOGULF official website or visit the Official Kiosk in Ajman UAE. You will need to present your winning ticket, Identification and complete a claim form.